Contact us

From quotes to claims, we can answer your questions. Give us a call, 1-877-218-7865, we're all ears!

For a car insurance quote, call us to speak with a licensed agent

We are open (Eastern Time):
Monday – Friday 8:00am-10:00pm
Saturday 9:00am-5:30pm
Sunday 10:00am-6:30pm

Customer Service

We are open (Eastern Time):
Monday – Friday 8:00am-9:00pm
Saturday 9:00am-5:30pm
Sunday Closed

Claims

Online or over the phone, you can report a claim to one of our representatives 24 hours a day, 7 days a week.

Home/Rent

To speak with a Claims agent
866-535-8768

To speak with a Service agent
866-423-8920

To speak with a Sales agent
888-377-2445

Email us

Send your general questions to customerservice@elephant.com. We'll do our best to respond within 24 business hours.

Your security is important to us.

Please do not include personal or sensitive information in your email. Elephant works hard to protect your privacy. Read our Privacy & Security policy to learn more.

Write to us

Elephant Insurance
P.O. Box 5005
Glen Allen, VA 23058-5005

Send a payment

Elephant Insurance
P.O. Box 75658
Baltimore, MD 21275-5658

Advertising

If you work in advertising sales or have a sponsorship opportunity you would like us to consider, please send an e-mail with your request and contact information to advertising@elephant.com.

Press inquiries

Please send your request to pr.mailbox@elephant.com.

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