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Recurring Payments FAQs

What are recurring payments?

When you sign up for a recurring/automatic payment plan, you are allowing Elephant to process your payment every month, according to your payment plan. All you have to do is provide Elephant with a credit or debit card with which to make your payment.

Elephant takes your security very seriously. To prevent cases of fraud and identity theft, Elephant encrypts all payment information that we receive. Only a select group within our Billing Department is allowed to access this information.

In addition, every payment request sent to our bank is encrypted for your security.

There's no worrying about bills with automatic payment plans! You just give us your preferred method of payment when you buy your policy, and we take care of the rest!

If you provide Elephant with a valid, active e-mail address, we can send you a friendly payment reminder notifying you of your due date each month

Of course, you can always call in at 1-877-21-TRUNK to get your current account balance

Payments are processed via electronic transaction every month on or shortly after your due date. However, some banks may place temporary holds on deposits you make to your account, so make sure that your accounts has enough funds to cover your payment by the close of business two (2) days prior to your due date.

For your security and to prevent fraud, Elephant verifies the expiration date and billing address on every credit card or debit card on file. If either of these pieces of information changes, you will need to call one of our agents at 1-877-21-TRUNK to provide Elephant with the new address and/or expiration date. Otherwise, your bank may not allow us to withdraw your payment, and you may be assessed insufficient funds and late charges.

However, we do ask that you make this change at least two (2) days prior to your next due date. If you call on the day before your due date, one of our agents will be happy to enter your information into our system, but will ask that they charge your card at that time for your amount coming due. After that, you're all set!

If you would like to sign up for recurring payments after you have bought your policy with us, you can call our office at 1-877-21-TRUNK. One of our agents will be happy to update our system to reflect this.

However, we do ask that you make this change at least three (3) days prior to your next due date. If you call within three days, one of our agents will be happy to enter your information into our system, but will ask that they charge your card at that time for your amount coming due. After that, you're all set!

Elephants can run up to 24 miles per hour.
An Elephant's trunk can reach up to 23 feet tall.
Elephants eat 16 hours a day.
Elephants cool off by fanning their ears.
An elephant's trunk contains about 100,000 different muscles.
Elephants can live to be 70 years old.
Asian elephants are listed as endangered on the World Conservation Union's Red List of Threatened Animals.
Elephants have the largest brains in the animal kingdom.
Elephants drink 30 to 50 gallons of water a day.
Elephants are the largest living land mammal.
Male elephants grow up to 25 feet long, stand up to 11 feet tall and weigh up to 14,000 pounds.
Elephants sleep standing up.
Elephants consume nearly 500 pounds of food per day.
Elephant's laugh, grieve, cry, play and have incredible memories.
Elephants stomp when they walk.
Elephants have welcome ceremonies when members of their herd return.
Elephants are very social and live in herds.
Elephants produce offspring until they are 50 years old.