Policy

FAQs: Policy changes

When and how can I change my car insurance policy?

At any time! Making changes to your policy shouldn’t be difficult. You can login into myElephant to make most changes to your policy.

  • Change your coverage
  • Add or remove vehicles
  • Update your payment  or contact information

How quickly do changes I make go into effect?

If you make a change to your policy, the change can be effective within 24 hours, or you can select the effective date.

How quickly do changes I make go into effect?

If you make a change to your policy, the change can be effective within 24 hours, or you can select the effective date. There are certain restrictions that may apply to some changes, therefore please call us at 1-855-ELEPHANT for further assistance.

How do I add or change a driver?

You can add or subtract cars or drivers from your policy at any time. Simply call 1-855-ELEPHANT so that we can make sure that everyone in your family is adequately covered.

How do I renew my policy?

Great news, you don’t have to do anything! Your policy will automatically renew every 12 months. We’ll send your updated renewal documents and billing information prior to your renewal date.

Elephant will always send you a reminder before we withdraw payment from your account. If you want to change your payment method before your policy renews, you can update it at myElephant.