About the Claims Process

About the auto insurance claim process

What to do after an accident

Find tips you should follow if you’re involved in an accident.

The Elephant Auto Insurance claims process

Learn about the steps we commonly follow to gather the information we need to complete your claim.

Repair assistance program

You can choose your own repair facility. Not sure where to take your vehicle? We can also refer you to our pre-qualified network of repair shops.

Roadside assistance program

This optional coverage helps if you ever have a flat tire or dead battery. Find out more about our Roadside Assistance Program.

Windshield and glass claims

Elephant’s express glass claim service is fast and convenient. Learn more about our repair and replacement services.

How claims affect your insurance premium

Worried about how a claim will affect your premium? We’ll walk you through the factors we review.