Contact us

From quotes to claims, we can answer your questions. Give us a call, 1-877-218-7865, we're all ears!

For a car insurance quote, call us to speak with a licensed agent

We are open (Eastern Time):
Monday – Friday 8:00am-10:00pm
Saturday 9:00am-8:00pm
Sunday 10:00am-6:30pm

Customer Service

We are open (Eastern Time):
Monday – Friday 8:00am-9:00pm
Saturday 9:00am-5:30pm
Sunday Closed


Online or over the phone, you can report a claim to one of our representatives 24 hours a day, 7 days a week.
Claims Telephone: 877-218-7865
Claims Fax: 804-955-1722
Claims Email:
Claims Mailing Address: PO Box 5005, Glen Allen, VA 23059


To speak with a Claims agent

To speak with a Service agent

To speak with a Sales agent

Email us

Send your general questions to We'll do our best to respond within 48 business hours.

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Please do not include personal or sensitive information in your email. Elephant works hard to protect your privacy. Read our Privacy & Security policy to learn more.

Write to us

Elephant Insurance
Deep Run I
9950 Mayland Dr
Henrico, VA 23233

Send a payment

Elephant Insurance
P.O. Box 75658
Baltimore, MD 21275-5658


If you work in advertising sales or have a sponsorship opportunity you would like us to consider, please send an e-mail with your request and contact information to

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