Contact us

We are currently experiencing unusually high call volumes.

If you have an urgent question for one of our licensed agents, please email us at and we will get back to you as soon as possible. Thank you, and we apologize for any inconvenience.

From quotes to claims, we can answer your questions. Give us a call, 1-877-218-7865, we're all ears!

For a car insurance quote, call us to speak with a licensed agent

We are open (Eastern Time):
Monday – Friday 8:00am-10:00pm
Saturday 9:00am-5:30pm
Sunday 10:00am-6:30pm

Customer Service

We are open (Eastern Time):
Monday – Friday 8:00am-9:00pm
Saturday 9:00am-5:30pm
Sunday Closed


Online or over the phone, you can report a claim to one of our representatives 24 hours a day, 7 days a week.


To speak with a Claims agent

To speak with a Service agent

To speak with a Sales agent

Email us

Send your general questions to We'll do our best to respond within 24 business hours.

Your security is important to us.

Please do not include personal or sensitive information in your email. Elephant works hard to protect your privacy. Read our Privacy & Security policy to learn more.

Write to us

Elephant Insurance
P.O. Box 5005
Glen Allen, VA 23058-5005

Send a payment

Elephant Insurance
P.O. Box 75658
Baltimore, MD 21275-5658


If you work in advertising sales or have a sponsorship opportunity you would like us to consider, please send an e-mail with your request and contact information to

Press inquiries

Please send your request to

Get a car insurance quote