Elephant Customer Reviews

Don't just take our word for it. Our customers say nice things about us!

4.7 star average review

We ask our customers the simple question: how likely are you to recommend us to a friend? The results translate into a Net Promoter Score. Elephant is proud to report our score is 32% higher than the industry average for car insurance. We are proud that our efforts to serve our customers well is appreciated and reflected in this score.

Forbes 2023 Best Insurance Companies Badge

Thank you to our customers for voting us one of America’s best insurance companies.

Forbes partnered with Statista to survey over 15,000 U.S. customers of more than 3,300 U.S. insurance companies to create the rankings. Participants rated their insurance providers in terms of their overall satisfaction and whether they would recommend them to family and friends.

Featured Reviews

happy woman
Angela M.

Customer since 2013

5 star review

“I've been with Elephant for many years now and have had no bad experiences at all! Only great experiences and customer service!”

joyful man
Kevin D.

Customer since 2016

5 star review

“Your staff are exceptional! Doesn't matter whether it's an on-line chat or directly on the phone they're always courteous, helpful, and so easy to deal with.”