We ask our customers the simple question: how likely are you to recommend us to a friend? The results translate into a Net Promoter Score. Elephant is proud to report our score is 32% higher than the industry average for car insurance. We are proud that our efforts to serve our customers well is appreciated and reflected in this score.
Customer since 2013
“I've been with Elephant for many years now and have had no bad experiences at all! Only great experiences and customer service!”
Customer since 2016
“Your staff are exceptional! Doesn't matter whether it's an on-line chat or directly on the phone they're always courteous, helpful, and so easy to deal with.”