Senior managers learn the ins and outs of Customer Service

Senior Managers Complete Customer Service Training (And talk to customers!)

Some of the senior management team at Elephant Auto Insurance recently went through two-week customer service training, culminating in the team taking real, live calls from customers!The group was guided by the excellent training skills of Customer Service Trainer, Taylor Barnes. They dealt with a variety of customers and situations- from the patient and understanding retiree to the customer in… Read more →