Claims at Elephant
When the Unexpected Happens, We Have Your Back
What to do after an accident
These tips will help you and others stay safe at the scene of an accident and gather the information you need to start the claims process.
Getting your car repaired
To make your claims experience as easy as possible Repair Assistance Program facilities are pre-qualified to ensure quality & exceptional standards.
Knowledgeable agents who work on your behalf to settle your claim as quickly and fairly as possible.
Claims Contact Information
It’s always reassuring to know the status of the situation, and that’s why Elephant keeps you updated on how your auto insurance claim is coming along.
Filing a Claim
Claims can be filed 24/7 using our online claims filing tool. A representative will follow up with you after that.
Checking the Status of a Claim
For new claims, we are available (Eastern Time):
For existing claims, we are available (Eastern Time):
Glass claims can also be filed easily using our online claims filing tool, but if you prefer to file your glass claim over the phone, please contact us at 1-800-413-8860.
PO Box 5205
Glen Allen, VA 23058