Elephant claims contact information
You can report a claim to one of our representatives 24/7.
Claims Telephone: 844-937-5353
Claims Fax: 804-955-1722
Claims Email: Claims@elephant.com
Claims Mailing Address: PO Box 5205, Glen Allen, VA 23059
Elephant claims is there for you.
Being in an accident is not fun for anyone, but at Elephant, we strive to make the claims process easy and hassle free. We can have you back on the road in no time. Our auto insurance claims department works 24/7 for you. Once you contact us, we take care of the rest.
More Care. Less Cost.
*For the duration of vehicle ownership.
What you should do if you get in an accident
It’s important to know the correct actions to take if you are involved in an accident. This informative video provides valuable information needed to be prepared.
Elephant Insurance understands the stress and inconvenience associated with a claim. Our claims process is designed to be worry-free.
What to do after an accident
These tips will help you and others stay safe at the scene of an accident and gather the information you need to start the claims process.
Getting your car repaired
To make your claims experience as easy as possible Repair Assistance Program facilities are pre-qualified to ensure quality & exceptional standards.
Glass and windshield repairs
Elephant has designed an express glass service to help you immediately resolve any windshield or glass only claim.
Roadside assistance program
If you purchased Roadside Assistance Coverage with your policy call the number listed on your roadside card.
Impact on your premium
During the twelve months your policy is in force, your rate will not increase due to any claims filed.
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