Auto insurance claims center

24/7 Claims service to get you back on the road.

Elephant claims contact information


You can report a claim to one of our representatives 24/7.

Claims Telephone: 877-218-7865

Claims Fax: 804-955-1722

Claims Email:

Claims Mailing Address: PO Box 5005, Glen Allen, VA 23059

Elephant claims is there for you.

Being in an accident is not fun for anyone, but at Elephant, we strive to make the claims process easy and hassle free. We can have you back on the road in no time. Our auto insurance claims department works 24/7 for you. Once you contact us, we take care of the rest.

Reliable Service

Repairs from our network of shops are backed for life.*

More Care. Less Cost.

24/7 Claims service to get you back on the road.


Learn more about our roadside assistance program.

*For the duration of vehicle ownership.

What you should do if you get in an accident

It’s important to know the correct actions to take if you are involved in an accident. This informative video provides valuable information needed to be prepared.

Auto Insurance Claims Center

Claims appraisers at Elephant Auto Insurance have I-CAR Gold designation

Our latest auto insurance guides and articles

Elephant cares about making car insurance easy by answering the questions about your policy and other insurance options. From changing your policy, to factors that could impact your insurance rate, stay up-to-date on the latest car insurance news with our collection of car insurance guides and articles.