How is Elephant different from other insurance companies?
We know, we know, most people think that all insurance companies are cut from the same cloth. Out to get your money, not there for you when you need the most help, and only really care about the bottom line at the end of the day.
What if we told you that not all insurance companies are created equally? And that there are huge differences between the old school insurance companies and the tech-savvy ones like Elephant?
At Elephant, it’s not just our name that’s different from other insurance companies on the market today. We believe the core of our business makes us different from other insurance companies, and those differences are the very things that make us a company that prioritizes customers, like you.
What is direct to consumer insurance?
So traditionally, drivers would have to get in their car, drive to another location, and meet with an agent. In fact, this still happens across the country with companies like State Farm and All State. They use agents that promise that they have your best interest at heart, but when it comes down to it, they aren’t even the ones that handle your claim should you have to file one. And let’s not forget that they’re seeking a commission when they sell you a policy. We don’t think that’s fair, do you?
Instead of having you go through an agent who is concerned about earning commissions by selling insurance product, we cut out the middle man. This means lower prices for you, and it means you’re not being sold a bundle of insurance products that don’t meet your needs.
Since we’re an online company, it also means we’re not spending gobs of money each month on offices and services for independent insurance agents. So, what do we do with that money we’re saving? Well, we pass it onto our customers, of course. In fact, the average customer saves about $594 on their insurance when they switch to Elephant.
To put it simply, since we can offer you the right coverage through our online tools, you save money on your insurance premium. And bonus perk, it also means you don’t have to worry about driving to an office during “office hours” to buy insurance since you can do it online, at your convenience. Or if you prefer to chat with an agent by phone, no problem, we have those too.
We’re backed by a trusted global organization
Sure, you may not know much about us since we’re fairly new. But Elephant is part of The Admiral Group, a FTSE (Financial Times Stock Exchange) 100 company that’s one of the U.K.’s leading insurers. In fact, Admiral operates in eight countries and serves more than six million drivers worldwide.
Just like Admiral, our main priority is our customers. It’s ingrained in our company culture. We’ve shaped our company around listening to our customers when they have feedback and making rapid changes to our systems and processes to make their lives easier.
Staff who are there for you when you need it most
Yes, we are an online company. But we still understand the personal touch an agent provides our customers. While we have quick online tools our customers can use, we know that sometimes it’s reassuring to talk to someone when you’re unsure about something. We don’t leave you alone to figure out what your needs are. Whether you’re shopping for a new policy, or need help adding a driver to your policy, our knowledgeable staff is just a phone call away, so they can give you the right coverage at the right price.
We know insurance is a funny product. You have to have it, but you hope to never have to use it. That’s why if you do have to file a claim, we’re there every step of the way. Whether you’re a seasoned driver, or you only just got your license, filing a claim can be a stressful experience. We offer online options for filing a claim, but we also have expert claims staff that can walk you through the claims process and keep you updated every step of the way. We even have our very own PhotoApp, which allows you to submit claims information electronically, so you don’t have to schedule time out of your busy day to meet with a field appraiser.
Discounts that just make sense
Hey, we get it. Insurance just isn’t an exciting product to shop for, let alone to have to pay for. That’s why we offer discounts that make sense and fit your lifestyle.
- Multi-Car: More cars in your household? That means bigger savings for you and your family. The more you insure, the more you deserve to save.
- Safe Car: Did you do your research and choose a vehicle with all the latest safety features? We reward drivers who make safe choices like drive cars with backup cameras and crash avoidance technology.
- Online Discount: This might be the easiest 15% you’ll ever save. If you purchase your insurance online, we’ll pass even more savings onto your premium.
- Multi-Policy Discount: If you have a car that needs insurance, you probably have other things that need insurance. We offer a discount to our customers who insure their home or apartment with us, so everything’s under one roof (pun intended).
Alright, but what’s with the name Elephant?
Elephant may not seem like the most logical name for an insurance company, but actually, it’s a pretty great fit. We think the qualities of an elephant perfectly match how we do business and approach insurance. Elephants are big, strong, and built to last. At the same time, they are kind, caring, and look out for their herd.
So why does this matter to you? When you insure with Elephant, you become part of our herd. We are big enough to matter but small enough to care. We provide the coverage and services you need when you need them. When you really think about it, doesn’t it seem like you’d want your insurer to be an elephant?