Report a claim

Report an auto insurance claim

File online or call 844-937-5353 to report a claim. Our claims professionals are available 24/7 to get started working on your claim.

When reporting an auto insurance claim, have the following information handy:

  • The date and location of the incident
  • Your Elephant Auto Insurance policy number
  • The other party’s insurance information and phone number
  • A general description of what happened
  • The name of the police department involved and the police report number


Reporting windshield or glass claims

Elephant has designed an Express Glass Service to help you immediately resolve any windshield or glass-only claims.

Simply go online or call 844-937-5353 to report a windshield or glass only claim. A trained claims specialist will schedule an appointment to have the damages either repaired or replaced.

Many windshield claims can be repaired. If you have the applicable coverage, and the damage to your windshield can be repaired, Elephant will not charge you your deductible.

You have the choice as to which glass repair shop does the work on your vehicle. If you do not have a repair facility in mind, Elephant has created a network of glass repair shops to assist you in getting your car repaired as quickly as possible.