Contact us

From quotes to claims, we can answer your questions. Give us a call, 1-855-ELEPHANT, we’re all ears!


Manage your policy online 24/7


For a car insurance quote, call us to speak with a licensed agent

We are open (Eastern Time):
Monday – Friday 8:00am-10:00pm
Saturday 9:00am-8:00pm
Sunday - closed
Quote online anytime

Customer Service

We are open (Eastern Time):
Monday – Friday 8:00am-8:00pm
Saturday 9:00am-5:30pm
Sunday - closed

Manage your policy online at myElephant


You can report a claim to one of our representatives 24 hours a day, 7 days a week.
Claims Telephone: 877-218-7865
Claims Fax: 804-955-1722
Claims Email:
Claims Mailing Address: PO Box 5005, Glen Allen, VA 23059


To speak with a Claims agent

To speak with a Service agent

To speak with a Sales agent


To speak to an agent:

Mon-Fri: 8:00 AM – 9:00 PM EST
Saturday: 9:00 AM – 6:00 PM EST
Sunday: Closed

Click here to file a claim.


To speak to an agent:

Mon-Fri: 8:00 AM – 9:00 PM EST

Click here to file a claim.

Email us

Send your general questions to We’ll do our best to respond within 48 business hours.

Your security is important to us.

Please do not include personal or sensitive information in your email. Elephant works hard to protect your privacy. Read our Privacy & Security policy to learn more.

Write to us

Elephant Insurance
Deep Run I
9950 Mayland Dr
Henrico, VA 23233

Send a payment

Elephant Insurance
P.O. Box 75658
Baltimore, MD 21275-5658


If you work in advertising sales or have a sponsorship opportunity you would like us to consider; please send an e-mail with your request and contact information to

Press inquiries

Please send your request to