Report a claim

Report a car insurance claim

We hope you’re okay and we’re here to help you get back on the road.  You can report your claim online at any time using our simple form. If you prefer, you can also report your claim over the phone with one of our agents by calling 844-937-5353 and it’ll only takes a few minutes to get started.

When reporting an auto insurance claim, have the following information handy:

  • The date and location of the incident
  • Your Elephant Insurance policy number
  • The other party’s insurance information and phone number
  • A general description of what happened
  • The name of the police department involved and the police report number


Reporting windshield or glass claims

Elephant has designed an Express Glass Service to help you immediately resolve any windshield or glass-only claims.

Simply go online or call 844-937-5353 to report a windshield or glass only claim. A trained claims specialist will schedule an appointment to have the damages either repaired or replaced.

Many windshield claims can be repaired. If you have the applicable coverage, and the damage to your windshield can be repaired, Elephant will not charge you your deductible.

You have the choice as to which glass repair shop does the work on your vehicle. If you do not have a repair facility in mind, Elephant has created a network of glass repair shops to assist you in getting your car repaired as quickly as possible.