A message to our customers about COVID-19

We have been closely following the spread of the novel Coronavirus or COVID-19 in the last few weeks. We’re concerned about its potential impact on communities across the nation. We hope you and your loved ones are staying safe and healthy. We’re preparing to ensure that you will continue to receive the best service possible from us over the coming weeks.

Elephant Insurance is about protecting The Herd—about protecting you. We know that this global crisis is taking a toll on everyone, both financially and in health. That’s why we’re continuing to find ways to keep you covered during this time, so you can drive in peace without another strain on your wallet. Our staff is also part of The Herd, which is why we’re taking exceptional measures to keep them employed, supported, and safe. Together, let’s all do our best to stay safe, stay strong, and stay together.

We have upgraded our digital capacities on your online account and provided new and useful features:

  • Make and reschedule payments
  • Add and remove vehicles
  • Add drivers
  • Access and send ID cards and policy documents
  • File and manage a claim
We also encourage you to activate your account if you haven’t done so already.

We recognize that this may be a difficult time for those directly impacted.
If you have been affected by the virus and need assistance, please reach out to one of our licensed chat agents.


Thank you for being a valued member of the Herd!